Gacha Kuji Japon - Store Policy
This service ("Gacha Kuji Japon") is operated by Faanau, Inc.
We provide a proxy shopping service for Japanese capsule toys and kuji items to overseas customers.
Legal Information (特定商取引法に基づく表記)
| Distributor 販売業者 |
Faanau, Inc. (株式会社ファーナウ) Store Name: Gacha Kuji Japon |
|---|---|
| Representative 運営統括責任者 |
Isamu Minamii 南井 勇 |
| Address 所在地 |
240-0022 114-233-118 Nishikubo-cho, Hodogaya-ku, Yokohama, Kanagawa, Japan 神奈川県横浜市西久保町114-233-118 |
| Telephone 電話番号 |
045-270-9918 We prioritize email support. Please contact us via email or Instagram DM. |
| Contact メールアドレス |
info@faanau.co.jp |
| Selling Price 販売価格 |
Displayed on each product invoice or order page. 各商品ページまたは請求書に記載 |
| Shipping & Handling 商品代金以外の必要料金 |
Shipping fees (EMS/FedEx), Import duties, and taxes. 配送料、関税等 |
| Payment Method お支払方法 |
Credit Card (via Stripe) |
| Payment Period お支払時期 |
Processed immediately upon order confirmation. 注文確定時に即時決済 |
| Delivery Time 引き渡し時期 |
Ships within 3-7 business days after payment. 決済完了後、3-7営業日以内に発送 |
| Returns 返品について |
All sales are final. No returns or exchanges. 商品特性上、返品・交換はお受けできません。 |
Terms & Conditions (利用規約)
- Nature of Products:
Specific characters cannot be guaranteed for blind box items. We act as a proxy purchaser.
- Return Policy:
We generally do not accept returns. If the item is damaged during shipping, please contact us within 7 days.